European Customers

We ship to Austria, Belgium, Bulgaria, Czech Republic, Denmark, Faroe Islands, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Netherlands, Portugal, Poland, Romania, Slovenia, Sweden, Switzerland. 

We offer 2 services to Europe (makeup only) :

• Untracked Service - £3.95
• Tracked Service (recommended) - £8.95

Delivered within 5-7 working days

Nail Polish: we have to send any nail polish via courier, for which the price varies per country. To find the shipping price for your country, enter your address details in the Shipping Estimates tool In ‘my cart’.

Last Order Dates for Christmas

• Royal Mail: Friday 14^th December 1pm
• DPD: Friday 14^th December 1pm

Returns It's okay if you change your mind, we offer a 14 day returns policy as long as the product is unopened and unused. If the product is returned to us in an unsalable condition we will not offer a refund. 

For a more detailed returns policy, please check our FAQ's here.

We can only return items which have been bought directly from ciatelondon.com with valid proof of purchase (order number) and cannot deal with returns from any other retailers/outlets. 

USA & Canada Customers 

Please visit our US website for shopping in dollars with competitive shipping rates.