Mainland UK Customers
Please note that due to Black Friday offers, orders may be delayed by up to 5 working days.
**FREE STANDARD UK DELIVERY OVER £30**
- Standard: 48 hours from dispatch, Royal Mail - £2.95
- NEXT DAY - order before 1pm Monday- Thursday to receive next working day - £5.95 (currently unavailable)
Orders containing 4 nail polishes or more, Whistl - £3.95 (not included in free delivery). Orders for postcodes: AB, BT, DD, HS, IM, IV, JE, KA, KW, PA, PH, TR & ZE may be subject to greater costs for shipping nail polish to these areas.
Dispatch cut-off time: 1pm. Any orders after this point will be dispatched the next working day
Please note: We can only deliver to residential and business addresses and we cannot deliver to PO boxes or storage units.
Last Order Dates for Christmas
- Royal Mail : Tuesday 18th December by 1pm
- Whistl (Courier) : Wednesday 19th December by 1pm
- Next Day: Thursday 20th December by 1pm
Returns It's okay if you change your mind, we offer a 14 day returns policy as long as the product is unopened and unused. If the product is returned to us in an unsalable condition we will not offer a refund.
For a more detailed returns policy, please check our FAQ's here.
We can only return items which have been bought directly from ciatelondon.com with valid proof of purchase (order number) and cannot deal with returns from any other retailers/outlets.
USA & Canada Customers
Please visit our US website for shopping in dollars with competitive shipping rates.